Should a Woman Be More Educated

SHOULD A WOMAN BE MORE EDUCATED THAN A MAN OR SHOULD A MAN BE MORE EDUCATED THAN A WOMAN? August 13, 2012 SHOULD A WOMAN BE MORE EDUCATED THAN A MAN OR SHOULD A MAN BE MORE EDUCATED THAN A WOMAN? Thesis: Education is the key to success and therefore every woman or a man should be equally allowed to be educated if they so desire, the reason is society achieves more with both educated women and men and also educated women can make a family stronger whiles educated men can influence the nation with their leadership skills and enthusiasm.Another reason is that women are like role models in their homes and also in the eyes of their children. Their passion and love they have for their children is so unique that nothing can stop a mother’s love and care for children and society. I. Keeping a girl child in the kitchen as some societies do and some cultures accept is not a better way to raise a great generation, For as the saying goes, educating a woman will help you raise a nation but educating a man will help you give good counsel. II. It is true that men are known as the head of the family yet without an educated woman in the house, the house is always empty.III. Research have proven that at a time when women are consistently outperforming men in college enrollment and completion, women tend to value higher education more highly than men do and believe it has had a more positive impact on their lives, according to the results of a survey that was released in march 2010 by the Pew Research Center. IV. Some part of this world do not agree that a woman should be educated especially where I come from In Africa called Ghana, the belief is that a woman’s place is in the kitchen and the man needs to be more educated but I on’t agree to that and my stand in this argument is that â€Å"The woman should be more educated or equally educated because the pride of a nation is how their women are educated as well as the men. The public seems to be undecided ab out the impact of changes in the gender makeup of the student body. A majority of people surveyed welcomed the fact that more women than men were graduating from college and this makes me happy as woman because society makes us feel like we belong to the kitchen but not to be highly educated in some parts of the world. .Conclusion: I believe that everyone should be given the chance to a higher education regardless of culture traits, country or tribal differences, for when you raise a woman, you have raised a nation, even though men still take their positions in the home as the leaders and the decision makers, without an educated woman, a house will collapse and loose its sense of great direction. REF: http://chronicle. com/article/Women-Value-Higher-Education/12871http://www. statcan. gc. ca/pub/89-503-x/2010001/article/11542-eng. htm http://www. good. is/post/women-make-less-than-men-at-every-education-level/

Island of the Sequined Love Nun Chapter 56~57

56 Escape Kimi was trying to call up thunder and was having no luck at all. He'd been chanting and waving his arms for half an hour and there still wasn't a cloud in the sky. â€Å"You're not holding your arms right,† Sarapul said. He was lying under a palm tree, chewing a betel nut and offering constructive criticism to the navigator. Sepie lay nearby watching. â€Å"I am too,† Kimi said. â€Å"I'm holding them the same way you do.† â€Å"Maybe it doesn't work for Filipinos.† â€Å"It's because I'm shot,† Kimi said. â€Å"If I wasn't shot, I could do this.† Sarapul scanned the horizon. Not even a bird. â€Å"That's it. It's because you're shot.† He spit out a red stream of betel nut juice. â€Å"And you're not holding your arms right.† Kimi resumed chanting and waving his arms. â€Å"Hey!† Sarapul said. â€Å"What? Did you hear thunder? I knew I could do it.† â€Å"No. Be quiet. Someone is calling you.† Kimi listened. Someone was calling him, and they were getting closer. He limped down the beach toward the voice and saw Tucker Case coming around the island. â€Å"Hey, boss, what you doin' out here during the day? The Sorcerer gonna be plenty mad at you.† Tuck was out of breath. â€Å"He is mad. I need your boat, Kimi. And I need you to navigate for me.† â€Å"Not his ship,† Sarapul said. â€Å"My ship.† â€Å"The doc is going to kill me if I don't get off the island. Can I use your boat?† The old cannibal was silent for a moment, thinking. â€Å"Where you go?† â€Å"I don't know. Guam, Yap, anywhere.† â€Å"Can I come?† â€Å"Yes, yes, if I can use your boat.† â€Å"Okay, we leave five days. Right, Kimi?† Kimi looked at Tuck. â€Å"It not be good sailing for five days.† â€Å"I have to go now, Kimi.† â€Å"Can Sepie come?† Sepie stepped back, surprised. â€Å"You want to take me? Women don't sail.† â€Å"You come,† Kimi said. â€Å"Okay, boss?† he said to Tuck. Tuck nodded. â€Å"Whatever. Sepie, go tell Malink that I need everyone to bring drinking coconuts. Many drinking coconuts with the husks taken off. Bananas, mangoes, papaya, and dried fish if he has any.† â€Å"There is plenty shark meat,† Sepie said. â€Å"I need it now, Sepie. Go. Tell Malink that Vincent demands it.† Sarapul began to chop at the underbrush in front of the sailing canoe to clear a path to the water. â€Å"Put down palm leaf to slide ship on,† he told Tuck. Tuck began to gather long palm fronds and lay them down in a path to the water. â€Å"Kimi, can you go get the things from my pack? There's things we can use.† â€Å"What about Roberto?† â€Å"Call for him, but go get the stuff. The money too.† â€Å"Okay, boss.† Ten minutes later Tuck looked up to see Malink leading a line of Shark People through the jungle. All were carrying baskets of food and husked green coconuts. â€Å"You are leaving?† â€Å"Yes, I have to go, Chief.† â€Å"You are taking our ship and our navigator.† â€Å"And our mispel,† Abo added from behind Malink. â€Å"I have to go, Malink. The Sorcerer and the Sky Priestess are going to kill me.† â€Å"But Vincent send you. How they hurt you?† â€Å"They don't really believe in Vincent. They use him to get you to give up the chosen, Malink. They're going to start killing off your people too.† â€Å"They no kill the Chosen. Chosen are for Vincent.† â€Å"No. I told you before. They take out your organs and sell them to be put inside of other people.† Malink scoffed. â€Å"You can no put one man kidney in other man.† â€Å"It was in People magazine. Didn't you see it? Demi Moore, Melanie Griffith, Mariel Hemingway, all of them? You didn't read about it?† Recognition lit up Malink's face. â€Å"Boob job!† â€Å"Yes,† Tuck said. â€Å"Where do you think they get those boobs?† â€Å"Oh, no.† â€Å"Yes.† â€Å"He speaks the truth,† Malink said to the islanders. â€Å"It was in People. Put the food in the boat.† He took Tuck aside. â€Å"You will come back?† â€Å"I'll try.† â€Å"And bring our navigator.† â€Å"I'll try, Malink. I really will.† â€Å"You try.† â€Å"Tide,† Kimi called. â€Å"We go now.† The center of the canoe was filled with coconuts, fruit, and bundles of dried shark meat wrapped in banana leaves. Kimi directed the men to get on either side of the canoe and push it over the mat of palm fronds to the water. When it was afloat, Tuck lifted Sepie in, then climbed in himself. Kimi, standing on the outrigger platform, started to hoist the sail. It was the shape of a tortilla chip stood on end with a bite taken out at the top. Tuck recognized the pieces of his pack sewn into the nylon patchwork. â€Å"Where is Sarapul?† Kimi said. â€Å"Here!† The old cannibal was running out of the jungle, seeming stronger now than Tuck had ever seen him. He had gone back for his spear, a long shaft of mahogany with a wickedly barbed metal tip. Tuck caught the old man by the forearm and pulled him out of the surf and into the canoe. The canoe was already fifty yards from the shore. Sarapul took the long oar at the rear and steered it toward the channel as Kimi stood on the outrigger platform and manipulated the sail. The Shark People stood on the beach looking stunned. A few waved. Malink looked forlorn, Abo heartbroken. â€Å"Thanks,† Tuck shouted over the wave. â€Å"Thank you, Malink.† â€Å"You will come back.† Malink said. It was not a question. Tuck turned to look out to sea, then looked back to see the Shark People wading into the water after them. Behind them he saw a dark figure come out of the jungle. There was no warning shot or demand to halt. Stripe came out onto the beach and opened up with the Uzi. Tuck pushed Sepie's head down under the edge of the gunwale just as a line of bullets stitched and splintered the wood. Kimi screamed and Tuck looked up to see a row of red geysers open in his back. He clung to one of the lines for a second, then fell into the sea. Another scream, this one from Sarapul, the hideous screech of a raging lynx, and the old man went over the side. The gunfire stopped and Tuck risked popping his head up to look back to the beach. Stripe was slamming a new clip into the Uzi as he waded after the canoe. The Shark People had fled from the water and disappeared into the jungle or were cowering on the beach, unable to move. With the sail loose, the canoe had swung around and was being carried by the tide toward the reef. They would miss the channel by only a few feet, but they would miss it and run aground on the reef. Tuck reached up to grab the steering oar just as Stripe let off another burst from the Uzi. At a hundred yards he was spraying a wide pattern, but Tuck heard a couple of bullets thunk into the side of the canoe. The normally crystal water near the shore was clouded with the sand and silt thrown up by the Shark People's retreat, so Stripe did not see the dark shape moving through the water toward him. He wanted a shot. He set the Uzi to semiautomatic and unfolded the stock to take careful aim. Tuck was standing now, leaning hard on the steering oar to bring the canoe around and through the channel. The outrigger scraped over the reef as the canoe approached broadside. Stripe lined up the sights between Tuck's shoulder blades, held his breath, let it out, then squeezed the trigger. Sarapul came out of the water like an angry marlin, spear-first. The metal point entered just under Stripe's chin and exited his skull at the crown, dragging brain and bone on its evil barb. As Stripe fell back, he emptied the clip into the sky. The canoe slipped through the channel into the open ocean. Out on the horizon, a small cloud appeared and dropped a mercurial lightning bolt into the sea, followed a few seconds later by Kimi's thunder. 57 West with the Bat The Sorcerer stood on the beach over the supine body of Yamata. The spear was still sticking out of the guard's skull like a gruesome note spindle waiting for a canceled receipt from the Reaper. â€Å"How did this happen?† the Sorcerer asked. Malink looked at his feet. The Sorcerer seemed more surprised than angry. A day had passed since Sarapul had killed Stripe, and Malink had waited in fear for the time when the Sorcerer would come looking for him. The other guards had torn the village apart looking for Tuck, and Malink had confessed that the pilot had left the island in an old canoe, but he had claimed ignorance of the whereabouts of the guard. Sarapul had been right. They should have pushed the body out to the edge of the reef for the sharks to eat. Actually, that had been Sarapul's second suggestion for the disposal of the body. â€Å"It look like accident,† Malink said. â€Å"Maybe he running and fall on his spear.† â€Å"I want the man who did this, Malink,† the Sorcerer said. â€Å"He is dead.† â€Å"The Filipino did this?† Malink nodded. The other guards had found Kimi's body in the village, where the Shark People had been preparing it for burial. â€Å"I don't think so. The Filipino took four bullets in the back. Whoever did this was very strong. Now you must tell me the truth or Vincent will be angry.† Malink was not afraid of Vincent's wrath. He only now realized that all the wrath his people had ever felt from Vincent had come by way of the Sorcerer and the Sky Priestess. He was afraid of the Sky Priestess. â€Å"The American do this before he leave in the canoe. The guard shoot the girl-man and the American kill the guard.† â€Å"Why didn't you tell me about this before?† â€Å"I am afraid Vincent will be angry.† â€Å"Where did they get a canoe? None of the Shark People know how to build a canoe.† â€Å"It was the girl-man. He know how. He build with Sarapul.† The Sorcerer balled his fists. â€Å"And Sarapul is gone too.† Malink nodded. â€Å"He sail away.† â€Å"Do you know where they were going?† Malink shook his head. â€Å"No. Sarapul is banished. We no talk with him.† â€Å"Where's the guard's weapon?† Malink shrugged. The Sorcerer turned his back and began walking up the beach. â€Å"Have your people bury this man, Malink. Don't let the other guards see him. And be ready. The Sky Priestess will visit you soon.† Sarapul crawled out from some nearby ferns and stood at Malink's side, watching the Sorcerer walk away. â€Å"We should have eaten this guy,† he said, kicking Yamata's body. â€Å"This is very bad,† Malink said. â€Å"He killed my friend.† Sarapul kicked the body again. â€Å"The Sky Priestess will be very angry.† Malink was, once again, feeling the weight of his position. The old cannibal shrugged. â€Å"Can I have my spear back?† Tuck knew that there was a way to use the hands of a watch in conjunction with the movement of the sun to determine direction, but since he wore a digital watch, it wouldn't have done him any good even if he knew the method, which he didn't. He guessed that Guam lay to the west, so he steered for the setting sun, spent the night guessing, and corrected his course to put the sun behind them at sunrise. He did know how to sail. It was required knowledge for a kid growing up in a wealthy family near San Diego, but celestial navigation was a complete mystery. Sepie was no help at all. Even if she knew anything, she hadn't said a word since Kimi had been shot. Tuck forced her to drink the water from a couple of green coconuts, but other than that, she had lain in the bow motionless for twenty-four hours. He was now looking at his second sunset at sea. He corrected his course and realized that they must have been traveling north most of the day. How far, he couldn't guess. He steered southwest until the sun lay on the water like a glowing platter, hoping to correct some of the damage. He really wished that Sepie would come around. He needed some sleep, and he needed some relief from his own thoughts. Thoughts of the Sky Priestess, of the Sorcerer, and of his dead friend Kimi. Despite the navigat-or's surly manner, he had been a good kid. Tuck, who had been brought up in relative luxury, couldn't imagine having endured the life that Kimi had lived. And the navigator had never given up. He had lived and died with courage. And he would still be alive if he hadn't met Tucker Case. â€Å"Fuck!† Tuck said to no one. He wiped his eyes on his sleeve and squinted at the gunmetal waves. There was a flapping noise up by the mast and Tuck adjusted the steering oar to catch the wind. The sail filled again, but the flapping continued for a second before it stopped. Roberto caught the shroud line that was secured to the outrigger and did an upside-down swinging landing that left him looking to the back of the canoe. Tuck couldn't have been happier if it had been an angel hanging from his shroud line. â€Å"Roberto?† â€Å"Yes,† the bat said. He was speaking in his own voice, not Vincent's. The accent Filipino, not Manhattan. Tuck almost burst out laughing. His mood swings were so rapid and wide now that he was afraid his sanity might be falling through the chasm. â€Å"I didn't recognize you without your glasses.† â€Å"I no like the light,† Roberto said. Tuck looked to Sepie, still lying in the bow. â€Å"Look, Sepie, it's Roberto.† The girl did not stir. â€Å"You are very sad about Kimi,† Roberto said. â€Å"Yes,† Tuck said, â€Å"I am sad.† â€Å"He tell you he was great navigator and you no believe him.† Tuck looked away. Something about bats increases shame by a factor of ten. â€Å"You are going the wrong way,† the bat said. â€Å"Go that way.† He pointed with a wing claw. The wind caught his wing and nearly spun him off the shroud line. He braced himself with the other wing claw and pointed again. â€Å"I mean that way.† â€Å"You're shitting me,† Tuck said. â€Å"That way.† â€Å"That's north. I'm going to Guam. West.† â€Å"That's west. I am born on Guam.† â€Å"You're a bat.† â€Å"You ever see a lost bat?† â€Å"No, but I've never seen a talking bat either.† â€Å"See?† Roberto said, as if he had made his point. â€Å"That way.† After all the evidence is in – after you've run all the facts by everything you know – and you're still lost, you have to do some things on faith. Tuck steered in the direction Roberto was pointing. A few minutes later he looked up to see Vincent sitting on the pile of coconuts in the center of the canoe. â€Å"Good call, listening to the bat,† Vincent said. â€Å"I just wanted you to know that the Shark People are going to build some ladders.† â€Å"Well, that's a useful bit of information,† Tuck said. â€Å"It will be,† Vincent said. Then he disappeared.

The Foreign Intelligence Surveillance Act Essay

The Foreign Intelligence Surveillance Act - Essay Example means on the soil of the United States of America. The collection of information was initially from ‘foreign powers’ and ‘agents of foreign powers’ and the jurisdiction of the law extended to American Citizens and permanent residents of the United States suspected of violating US law or engaging in activities like espionage against the US government. (Jaeger, 2003) Foreign Intelligence information, in context of the FISA means and entails information necessary to protect the United States against potential or actual attack and/or sabotage or acts of international terrorism. Under FISA was also established the United States Foreign Intelligence Surveillance Court, a special U.S. Federal court that holds nonpublic hearings in order to issue search warrants under FISA. Proceedings before the FISC are  ex parte, implying that the government is the only part present. However, in the year 2001, an important Amendment was made to the Act under the USA PATRIOT Act in order to encompass terrorist groups who don’t work on behalf of any foreign Governments and are essentially, Non-State actors engaging in activities, the likes of espionage on foreign soil. (Del, 2010) Let us delve into the ordinary article III warrant that is issued for the American nationals residing in the United States of America. There are certain steps and procedures that need to be followed in order for this warrant to be effectively executed without any illegal mishaps. First the police officer and the municipal judge need to be sure that there has been a certain violation of the law only after which the municipal judge can take out a search warrant to investigate the probable crime scene. For the execution of the warrant, nuanced details need to be taken care of such as any property that is seized should be taken in exchange for a receipt made in the name of the owner. Timeline is an important factor as the warrants issued need to be executed in the ten days afte r the issue is made. (Del, 2010) The primary difference between warrants issued under article III and under FISA is the probable cause requirement. As compared to an ordinary warrant which entails for an agent seeking it to prove past or present criminal activity and potential threat in the future, the warrants under FISA are issued when it is proven that the target is an agent of a foreign power or engaged in international terrorism. Thus we need to understand the fact that the probable cause requirement mentioned in the Foreign Intelligence Surveillance Act corresponds to the agent just having to be proved to be a foreigner who is engaged in agent related activities. Once this is proven the agent can then be put on surveillance in order to gauge as much information as possible which would be of use or no use to the United States of America. Keeping this in mind and contrasting it with the article III warrant we see that in order to for this warrant to be issued, a long administrat ive process in undertaken so that first it is ascertained that for what

Accounting for Decision Makers -Discussion Question Assignment

Accounting for Decision Makers -Discussion Question - Assignment Example The major weakness of Rio Valley involves low levels of net income. In 2014, the net income was $1,425,000. This is very low when compared to the revenue amounts in 2014 of $5,100,000. The low net income explains that the operating expenses form a huge proportion. The company should thus adopt strategies that ensure financial efficiency. One example entails, adopting production technology that minimizes labor requirements, and thus reduces labor costs like salaries, motivation, retirement, and training expenses. One common size measure utilized in analyzing dollar amounts is the percentage increase in sales, based on 2010 as the base years. The sales level in 2014 is $5,100,000. This sales level illustrates 127.5% increase in the 2010 value of $4,000,000 (Al & Wayne, 2015). 127.5% of $4,000,000 = $5,100,000. El Paso should thus invest in Rio Valley, due to the sales revenue increasing trends. However, adequate strategies must be utilized in minimizing production expenses and also operating

Preparedness, Prevention, Response, and Recovery Plan Essay

Preparedness, Prevention, Response, and Recovery Plan - Essay Example The rationale and a preliminary budget for suggested recommendations would be proffered. Emergency incidents occur due to disasters and accidents which happen in the most unexpected place and time. Thousands of lives are lost due to various sudden, haphazard events such as vehicular accidents, slips and falls, animal accidents (bites), medical related errors, food poisoning, and chemical accidents and spills, among others. Aside from work-related injuries and illnesses, natural disasters and terrorist attacks also pose grave threats to people’s lives, properties and the environment. Exxon Mobil Security acknowledges the threats eminent in the abovementioned scenarios. Accordingly, the organization is deeply concerned of mitigating risks through a comprehensive design of a management emergency response procedure. The emergency management response encompasses facets of preparedness, prevention, response and recovery in instances of disasters and other extreme events. The essay would detail a critical incident and emergency management response plan for Exxon Mobil Security. The plan would include preparedness, prevention, response, and recovery to catastrophic events or significant security incidents. In addition, the design would include external relations and communications necessary to execute the plan. The rationale and a preliminary budget for suggested recommendations would be presented. Generally, an emergency is defined as any unplanned or unforeseen event that calls for immediate action as it can cause death or significant injuries to the organization’s personnel or to the public, or that can shut down business, disrupt operations, cause physical or environmental damage, or can threaten the institutions financial standing or public image. Business Dictionary defines disaster response as â€Å"aggregate of decisions and measures taken to (1) contain or mitigate the effects of a

Child labor in bangadesh Research Paper Example | Topics and Well Written Essays - 1250 words

Child labor in bangadesh - Research Paper Example p.). Emphasizing on the various scholarly articles concerning the emerging issue of child labor in Bangladesh, the primary objective of this paper is to prepare three effective action plans in accordance with the current statistical consequences regarding the respective issue in the country based on a policy claim as to how Americans can play a major role in taking steps against child labor in Bangladesh. Moreover, the discussion of the paper also incorporates the major challenging areas which are allegedly noted as the causes to the issue of growing child labor within the country. CHILD LABOR IN BANGLADESH: THE CURRENT PHENOMENON In relation to the present day context, the notion of child labor has been identified as a growing concern in Bangladesh which further conveys a debatable question in the current pace of globalization regarding ethical conscience of employers and the effectiveness of the governmental policies enforced to combat the problem of child labor. According to the s tatistical data obtained in the recent decade illustrating the issue of child labor in Bangladesh, a vulnerable figure can be apparently observed with further signifies the issue to be a major challenge not only for Bangladesh but also for other developing nations witnessing similar problems in its socio-economic stance. In this context, it can be recognized that more than 3.5million of children belonging to the age group of 5 years to 14 years are engaged with child labor in Bangladesh. The most number of children are engaged with different worst form of commercial activities including agriculture, domestic servant in the households along with other industrial operations which are further claimed to lead in health hazards among children and therefore making the future of the economy weaker with rising mortality. Moreover, the child labor of the country is often observed in the carpentry, automobile sector, and textiles along with other manufacturing firms within the country leading towards more frequent occurrences of fatal accidents (UNICEF Bangladesh, n. p.). In relation to the Labor Act of Bangladesh, it has been observed that the government has already enacted the prohibition of child labor under the age group of 14 years. Moreover, the Labor Act of the country also prohibits the engagement of children under the age of 18 years in any hazardous working activities. Undoubtedly, the rising concerns of child labor and the increasing rate of children getting engaged with hazardous work in the industrial context, indicates that the policy has failed. The reasons for its failure can be observed on various grounds. For instance, the Act has been found to allow the children above 12 years to be engaged in ‘light works’ that does not cause any risk in their physical, mental or education related interference fundamentally due to the poverty issues in the economy. Moreover, it can be firmly observed that the Act, concerning the prohibition of child labo r does not provide any strong obligation relating to the provision within the country. As a result, a large population of child labor (around 90%) is performed as an informal structure within the country

Gender and Development in South Asia Essay Example | Topics and Well Written Essays - 2000 words

Gender and Development in South Asia - Essay Example The result has been that there has developed stiff competition between the established hierarchy that dominates society and NGOs in a bid to make possible the inclusion of women in the process of development so that a truly modern and competitive world can be ushered in Asian countries. The intense competition with the established hierarchy has made it difficult for NGOs to have the impact that they desire in society but as an article that will be analyzed will show, there are some which have gained a measure of success. The gender issue, such as employment discrimination, in Asia, not only involves women, but also members of the LGBT community, who have become victims of long established traditionalist or conservative values in their societies.The White Van Stories is a 2013 documentary made by Indian filmmaker Leena Manimekalai that seeks to show the suffering that families in Sri Lanka are having as a result of women from their families having been kidnapped during the violence th at was the civil war. Manimekalai is a woman who has been a women’s rights activist for many years and she has become famous in India for standing up to the status quo and calling for more participation for women in the society. Through her experience, she managed to ensure that White Van Stories became successful in depicting the significant number of disappearances that took place in Sri Lanka during the war. Not only does it tell of the brutality suffered by women during such incidents, but it also shows the manner through which some of these individuals were kidnapped; never to be seen again by their families.

Thesis statement is The corporate model of management should not be Essay

Thesis statement is The corporate model of management should not be used for citywide hospital agencies to address its inefficiences - Essay Example thcare sector has massively invested resources in carrying out research on the possibility of developing cure/treatment for these infections that claim lives of many in the 21st century. However, both the states and local government have equally increased medical and clinical awareness campaigns aimed at increasing and improving the quality of healthcare provided to the public. This has been made possible through enacting legislation on healthcare provision to ensure universal access to services. This has resulted into improvement in the quality of life and hence the general productivity of the industry. The management and administration of hospital agencies remains an incredibly complicated and challenging task that calls for effective balancing of all aspects in a hospital setting. Therefore, hospital overseers must balance between pressure from all aspects including internal demands (public expectations, pattern of emerging diseases and demographics changes), demands from suppliers (health care workforce, clinical knowledge and technology), as well as social demands (global research and development market, internationalisation and financial pressures). The complexity of managing hospital agencies remains a concern to researchers who have questioned the wisdom of the application of the corporate model of management in the hospital settings. Presently, many hospitals agencies citywide are relying on a corporate model of management. This model has encouraging impacts on the hospitals productivity. However, overreliance on the model presents severe consequences on the quality and sus tainability of service delivery. It is notable that the theme for adopting corporate model of management in the citywide hospital agencies arose from the need to improve productivity and quality of service delivery (Debra et al.). The need to enhance the development of citywide hospital agencies necessitated the adoption of this model. The model has presented diverse discrepancies,

Sustainable Logistic Case Study Example | Topics and Well Written Essays - 2500 words

Sustainable Logistic - Case Study Example Similarly, adoption of integrated information technology solutions will make the system more open, transparent and manageable. A grip over the operational and economic priorities in warehousing will amply streamline the logistic operations.Table of Contents Chapter Page I. A RESUME OF THE CURRENT SITUATION 5 II. STATEMENT OF THE MAIN ISSUES AND PROBLEMS 7 III. OUTLINE OF ALTERNATIVE OPTIONS 13 IV. RECOMMENDATIONS 14 V. IMPLEMENTATION 15 VI. ANALYSIS 16 Works Cited 17 Section I: A Resume of the Current Situation Going by the current statutory regulations and the general accentuated awareness about plastic recycling, plastic re-processing firms definitely have an immense potential in the present times. Still on primary problem with PlastCo is its inability to streamline its procurement of plastic waste. Despite there being an abundance of the plastic waste being generated in the UK, PlastCo seems to be having problems in accessing the reliable and dependable vendors of plastic waste. The firm has failed to chalk out a strategic and planned approach towards vendor...Information management is the key factor that determines success in logistical operations. PlastCo has failed to incorporate integrated information technology solutions within its logistic and supply chain management operations. The information portals are outdated and inefficient. One other aspect that is jeopardizing the logistic viability of PlastCo is its inability to define the operational and economic functions of the warehouses at its disposal. A possible realignment of the operational mechanisms within its warehouses will certainly add to the firm’s efficiency and cost effectiveness. Maintenance of cordial and symbiotic channel relationships will bring in an element of predictability to its plastic waste requirements. Similarly, adoption of integrated information technology solutions will make the system more open, transparent and manageable. A grip over the operational and economic priorities in warehousing will amply streamline the logistic operations. Going by the current statutory regulations and the general accentuated awareness about plastic recycling, plastic re-processing firms definitely have an immense potential in the present times. Still on primary problem with PlastCo is its inability to streamline its procurement of plastic waste. Despite there being an abundance of the plastic waste being generated in the UK, PlastCo seems to be having problems in accessing the reliable and dependable vendors of plastic waste.Prompt and reliable information is the backbone of successful logistic operations.

Human Resource Management suggestions for National Lewis and Clark Personal Statement

Human Resource Management suggestions for National Lewis and Clark Corporation - Personal Statement Example Let me begin by mentioning something about human capital investment. I wish to suggest that for the purposes of increasing productivity all management members should undergo a two hour per day month-long management training. I feel this is necessary to bring an overhaul in the various departments of this corporation. By the same token the recruits who will have to undergo a full time month long trained this, I feel will prepare them fully for the challenges ahead. In connection with that, the recruitment should be done twice a year at the head office to cut on the costs that incurred in intermittent recruitments in various branches of our corporation. It is also my wish to point out that matters of remunerations are of high importance. A workplace staffed by well paid employees is a productive workplace; and that brings a competitive advantage to the firm. We should therefore review the package we offer to each category of our worker to bring it up to the national standards. This wil l motivate our labour force to deliver better services hence more productivity.

Poet’s emphasis Essay Example for Free

Poet’s emphasis Essay Although poem A contain a thematic unity but it is manifested that poet’s emphasis remained on creating a homogeneous lyrical whole instead of developing the theme in an elaborative way and in an elevated poetical manner. There is weak sentimentality that pervades the whole poem. The most important defect of the poem is that it takes into account a wide range of human roles in life and tried to culminate this human experience into the ultimate reality of death. In this attempt, poet fails to create a unifocal and forceful impact about death in the mind of the reader. Although the main though is not traditional or orthodox but poet does not present any philosophical facets, psychological impact or any other unique reflection about death. Furthermore, he is unable to manifest a great skill in making use of the arts and artifices of verse. So poem is an abject failure. Poet is unable to enjoy the visual delight of death or suffer from it pain and terror. He only changes from one role to another role with the sad demise of the first. Personal Preferences Ranking Poem F Poem C Poem D Poem E Poem B Poem A Poem F The theme is same as other poem ranked above but thematic expressions is the most important thing that elevates this poem above all other poems. Thematic expression manifested in a subtle and delicate way. So delicacy of thought mingles with height of literary expression. Subtle metaphorical attributions to seasons are another important feature of the poem. He does not rely on a single set of metaphors or symbol but he uses the financial symbols in the next quatrain to covey his message and skillfully relates it to the main theme of death and destruction. The most beautiful line of the poem is line 7 where he terminates the effect of death. He is of the view that by reproduction and regeneration, one can produce a replica of his own self, so death can not destroy him. He can conquer the death and destruction. Hence these off-spring(s) will make â€Å"thee living†. So poet has pitched the though at a higher level as compared with other poet and have utilized his language skills to create an effective expression to convey that style. Poet does not show any mystery or fascination about death. If death results in despair and terror, it also brings rest and peace. Poet negates both these conventional concept and gives a new idea that death does not terminate life if one wishes to. He can reproduce siblings like him and this is a continuation of his life. There is not magical abstraction in the poem and everything is presented and represented in clear manner with the help of concrete imagery.

Strategies to Gain New Customers via Internet Banking

Strategies to Gain New Customers via Internet Banking 1. Introduction It includes the following topics: a. A clear statement of the purpose of the thesis b. Reasons for the study c. Statement of problems d. Purpose of the study a. The purpose of the thesis: If students have to write their M.B.A theses, which make a large number of significant errors, this is the main reason why their projects return for audit. Disappointed and falls, they need to proofread and to work for their dissertations. It has taken so much time for them to write their dissertations, and now they should start from the exact beginning. I shall show you how to avoid failure in the basic thesis and is, as you know about this failure. The most important thing about the dissertation writing is that you should understand clearly the purpose of the letter. The main purpose of writing of a dissertation is to provide a student with an opportunity to discover something new in the field of investigation. If the student can lead a deep, wise and profound Research, and can draw a clear conclusion about his / her research with any discoveries that present in the final dissertation, he reached the end. One more important thing is to writing a thesis that you should know about th e latest discoveries in the field of investigation. That purpose, writing a dissertation, can be achieved through lectures and analysis of relevant sources thesis. A student should be aware of the position of the writer and should appreciate the critical position. There is no doubt that you will succeed in your dissertation, if you know the main purpose of writing a dissertation, which will be presented by me. Apply for M.B.A dissertation to get a piece of good advice. M.B.A dissertation is always willing to help you. For many courses forms part of a dissertation is to complete study for a degree. For some courses it is linked with work experience. It provides you with an opportunity to take a piece of individual research work and to really examine an aspect of the theme that you are studying closely. b. Reasons for the investigation: There are opportunities for the effective use of the Internet with regard to the banking industry. It is shown that may cause the appropriate application of todays cutting-edge technology at a significant competitive advantage for banks. This is illustrated by a scenario that focuses on the potentials of advising on the Internet. For many consumers, electronic banking means 24-hour access to redeem with an automated counter machine (ATMS), or direct deposit of paychecks for the checking or savings accounts. But electronic banking now involved many different types of negotiations. Electronic banking, also known as electronic funds transfer (EFT), uses computer and electronic technology as a replacement for paper checks and other negotiations. EFTS is initiated through devices like cards or codes that you can, or that you authorize to accesses your account. Many financial institutions use ATM or debit cards and personal identification numbers (NEEDLES) for this purpose. One uses other forms of payment cards such as those that require the most, your signature or a check. The federal Electronic Fund Transfer Act (EFT Act) covers some electronic consumer negotiations. Although Internet banking has been widely adopted in developed countries, there is a group of customers resisting the services. In other words, Internet banking, although proven to be a successful innovation is not yet adopted by the laggards have become, and therefore have all the expectations of banks did not hit. Therefore, the purpose of dissertation is to identify the reasons for the sales resistance to Internet banking. The special interest is to explore resistance among those who pay a customer who already has valid contracts for Internet, but preferably pays, pay their bills through ATMs. The goal is to identify the characteristics that generate resistance to Internet banking and their connections to values of individuals. To achieve the objective, 30 Finnish bank customers have used the detail ed Central finished interviewing approach and the laddering interviewing process. c. Statement of problems: To develop strategies for banks is to get people to pay online which was drawn a sample of 369 consumers from two universities in Kwazulu-Natal. Universities were chosen because they are an untapped e-commerce market segment. Workers at universities fit the profile of typical Internet users. Data were collected a used tissue based on survey. Statistical analysis has revealed that more men have used Internet banking than females. Automated telling machines custom was far greater than Internet banking usage. A large percentage of Internet bankers have used the service for burying account transfers and balance test / statements. Safety was the main issue for not paying in-line. Potential customers who have wanted guaranteed safety and loyalty rewards to get them to pay online. Internet banking has the potential to grow among tertiary institution workers. Some of the problems are explained below: Negotiation / Farms Explorers Risk Negotiation / edited risk arises holdings of dizziness, the error, system interruption, or other unexpected events that result in the inability of the institution to provide products or services. This risk exists in every product and service offered. The amount of the negotiated risk is influenced by the structure of the processing environment of the institution, including the types of services offered and the complexity of procedures and supporting technology. Credit Risk In general, the credit risk of a financial institution to mere fact not equal, that a loan will be produced by an e-banking channel. However, management should consider providing an effective management information systems, including assuring the performance of portfolios produced bear pursued through e-banking channels. LIQUIDITY, INTEREST RATE, PRICE / MARKET RISKS The Funding and investment-related risks could increase with the e-banking initiatives of an institution that depends on the volatility and judgmental of the acquired deposits. The Internet provides institutions with the ability to bring to the global market their products and services. On Internet-based advertising programs can effectively yield-focused investors with potentially high-adapted resulting deposits. But Internet-produced deposits have the potential to attract customers, which may focus exclusively on rates, and a source of funding with risk characteristics that are similar to deposits has provided care. An institution may, by this potential volatility and its extensive geographical reach agreement and deposit account control to open the practice of personal meetings and involve the exchange of paper correspondence is expected. COMPLIANCE / LEGAL RISK Compliance and legal issues arising from the rapid growth in usage of e-banking is based, and the differences between electronic and paper methods. E-banking is essentially a new delivery channel where the laws and rules that may govern the electronic delivery of certain financial institution products or services to be ambiguous or even developing. Governing laws and regulations, consumers bargaining, require specific types of disclosures, notes, recordings or tours of conditions. These conditions also apply to e-banking and federal banking agencies continue to update consumer laws and regulations, the impact of electronic banking and online customer relationships to reflect. STRATEGIC RISK A committee should understand the financial institution and manage the risks that are associated with e-banking services and the emerging risk management costs against the potential return on investment-bank Offered in essential services evaluated. Poor e-banking planning and investment decisions are to increase the strategic risk of a financial institution. Early adopters of the new e-banking services can be as forerunners who may expect to establish the needs of their customers, but by then incur higher costs and increased complexity in their decision. REPUTATION RISK One institution, e-banking services to offer, especially the more complex transactional services and significant increases in its level of reputation risk make risked. Some of the inputs, which e-banking affect the reputation of an institution may include, loss of confidence due to unauthorized activity on customer accounts disclosure or theft of confidential customer information to unauthorized parties(e.g. hackers), failure to marketing requirements, supply, failure to provide reliable service on the basis of the frequency, or duration of service interruption, customer complaints about the difficulty in e-banking practices and the inability of essential services desk to resolve problems, and confusion between services that are provided by the financial institution and the services which has been supplied by other businesses, which has been linked from the site. d. Purpose of Study E-Commerce revolutionized the way business is headed. New business models to replace outdated and organizations to think of business processes and customer relationship management strategies drafts. Banks are no exception to this transformation. This study examines the views of bankers on providing banking services to help customers use the tissue. Specifically, it speaks expenditure, such as the strategic need for Internet banking, its effect on client-bank relationships, and the experiences of customers in internet banking. Advantages of internet banking to banks I. Cost savings Orr (1999) states, the electronic processing dramatically reduce the cost per procedure, according DiDio (1998), the average transaction cost at a full service bank about $ 1.07. It reduced to $ 0.27 an ATMS and falls to a penny if the same transaction is conducted on the fabric. Also, there are opportunities for banks to hand over customer invoices electronically. The cost to deliver invoices to be electronically much lower than when the bill was in paper form, which has been delivered through the mail. Irvine (1999) states, the electronic bill presentation costs 40% less than paper delivery. These cost savings can offer customer pays, and similar reduced costs of the banking system and still provides effective and differentiated services. II. Loyal customers Loyal customers have in a new study that was conducted by Forrester Research, 61% of respondents claimed that if their banks offered financial services that they wanted, they would prefer the service of the Bank use. With this knowledge of the Offering consumers interest in mind to move banks, a hub of financial services including bill presentation and payment, financial planning, estate planning, insurance, loans, and brokerage services. The Internet allows for these converging financial services not previously available in one central location. III. Offer additional services Do you offer additional services as mentioned above, to move many banks to offer customers a financial portal? This portal concept offers banks a new role in the business of serving customers. Simply an Internet presence has not supplied one income stream banks. However, by offering a wide array of products and services that can benefit from internet banking integration. By creating financial portal where consumers can manage a wide range of financial activities, such as stocks and mortgages, banks can benefit from offering Internet capabilities to help customers (Wah, 1999). IV. Internet Profit Generation E-commerce, if properly integrated into existing banking operations can lead to significant cost savings and higher profitability. Find cost savings due to automate customer negotiations, such as fund transfers, payments, account balance inquiries etc. Strategic alliances with insurance companies, mortgage companies and stock brokerage firms can lead to additional business opportunities that will otherwise go unfulfilled. In addition, banks can retain customers more effectively if offering services, the value-addition are. High-profit customers, which some studies suggest that entice the demographic of internet banking customers. Wells Fargo Bank online customers have an annual median income of $ 75,000 with higher education levels than the average wells Fargo customer (Hoffman, 1999a). Also this group of customers is more profitable than the bricks-and-mortar counterparts. They generate 50% more income than the average wells Fargo customer, holds a 20% increase in balance, yet uses 50% product, and its wear rate is 50% of the total wear rate. Furthermore, on average, it costs 14% less compared to those customers bricks-and-mortar customers (Time well and Kung, wait 1999). Advantages of internet banking to consumers A. Cost savings Cyberspace is cheaper to operate than brick and mortar structure, and this cost advantage can often be further passed to consumers. The Internet Banking cost structure allows consumers to receive cost savings, and financial benefits for depositing online. A comparison of the (e-banking) and depositing one (parent bank a brick and mortar bank) offers an illustration of this point. For checking accounts Wingspan offers an interest rate of 4.5% interest, which is compared, one1%deposit.It also offers more options begins in the mortgage and insurance, with 60 loaning companies and 15 insurance salesmen. It also offers customers an advantage over to his parent in the field of electronic bill payment, which offers the service for no extra charge, while depositing, one invites $ 4.95 per month (, 1999). B. Access to additional services On Basic transactional web sites allows customers to check account adjustments, possession and new banking statements. Systems that allow customers to initiate negotiations on-line, such as transferring money between accounts or making payments, provides customers additional benefits. These elevated sites allow customers to pay bills to request and review loans and mortgages, credit cards and checking accounts. The financial institutions that offer extensive online services, well, are set to be a leader (Hickman, 1999). By offering this great umbrella of the service trust of one who pays the institution, these companies can save a larger share of the financial transaction from a customer. C. A good shopping stop: Banks, adds real time loan applications, added the ability to make IRA investments, the opportunity to trade shares through their websites. The tendency for flocking that is pays predicted to shape the future of Internet banking on. This concept of one-stop shopping is convenient and leads to more satisfied customers. 2. Literature review In literature review I shall discuss the following: a) Critical review of the literature as Use of relevant literature b) Evidence of understanding the ideas expressed c) Develop a critical focus Critical Review of the literature: Paying online or Internet offers consumers and business like the convenience of managing banking and financial responsibilities of home A. Online banking can also be a lifeline for those who can not leave his house, or may live in rural areas where access can be restricted to banks. To be able to check your bank, savings and justify Digital Banking customers have a range of internet banks have to meet those needs to ensure customer loyalty. Consequently, change Internet banking services in general, and on finding feedback paid online services are important to this book. Our investigations of online banks allow you to compare internet banks and to find the best service that is available with investigations of Lloyd internet banking, a paid online, a HSBC and Barclays internet charges among others. If you are Internet banking, please send us your internet, the review and makes known repaying us your thoughts and experiences of the personal Internet banking INTERNET BANKING SERVICES AND FEATURES i. Checking your balance and statements online ii. Fund Transfers iii. Bill Payments iv. Managing savings and current account v. Cards service vi. Order cheque and books request vii. Please ask for stop cheque payments viii. Fixed Deposit accommodation ix. Requested by the Statement Internet distribution strategy decisions These are the key strategic decisions for e-marketing with strategic choices for traditional marketing. They engage in selective target customer groups and giving, how to deliver value to these groups. Segmentation that aim is to have differentiation and positioning of the entire key to effective digital marketing; the main thrust of the e-marketing strategy is takes decisions on the selective targeting of client groups and different forms of value delivery for online channels. It is a similar issue with e-buyer strategies see link at the footer of the article. In an e-marketing context, we can say: a. E-marketing strategy is a channel strategy. b. Specific e-marketing objectives must be set adoption rate of e-channels have been compared to other channels for different audiences. c. E-channel strategies thrive on creating a different value for all parties to a negotiated. d. But E-channel does not exist in isolation, so we still need to manage channel integration, and acknowledges that the adoption of e-channels will not be suitable for all products or services or generates sufficient value for all partners. Thus E-marketing strategy is defined as we should: a) Communicate the benefits of using e-channel. b) Guide Put priority on public or partners for e-channel adoption of third targeted. Set priority products and has sold through e-channel purchased. c) Achieve our goals through e-channel tactics for online customer acquisition, conversion (conspiracy) and retention. A strategic option exists to replicate offline segmentation, which aims at a differentiated manner, and in the online channels. While this is relatively easy to run the company will likely lose market share, compared with more nimble competitors who modify their approach to online channels. An example of a strategy makes no grocery shopping, where some pet shops have released to all parts of the country or not, not providing the service in general. These supermarkets will lose customers to the most enthusiastic adopters of online channels, such as Tesco and Sainsbury; the victory will be difficult to be back sides in future. Segmentation / strategy aimed at company online customers have different demographic characteristics, needs and offline behavior to its customers. It follows that different approaches may be required to segmentation, and specific sectors may be choosy need to be targeted. The manner / the online product differentiation strategy competitors and service offerings are often different in the online environment. Develop a suitable online value proposition is as below describe an important aspect of this strategy. Has many examples of online information is based on the lower costs achieved distinction in and retaining online customers, which are then passed to customers. Examples include: Retailers offering lower prices online. For example Tesco (price promotions on selected products), Comet (discounted when compared to in store on some products) Lower cost airlines offers flights to online bookings. Examples: easy Jet, Ryan air, BA. Financial services firms offering higher interest rates on savings products, its lower interest rates on credit products such as credit cards and loans. Examples: Nationally, federal and Leicester. Mobile phone network provider or Utilities, the lower cost of fares or discounts offered for customer accounts that are managed online paperless billing. Examples: O2, British Gas. Other options for differentiation are available on-line for companies where their products are not suitable for sale online, such as high value or complex products or FMCG brands sold by retailers. These companies may use online to add the brand or the product value by provide additional value services or different types of experience. 1. Online CRM strategy: It will focus on various aspects of the customer life cycle for online customers in terms of: Acquisitions Strategies, attract new customers to a company, and existing customers about online channels, to migrate. Separate targets should be set for each. Retention using online channels proliferate, retention, and value of the customer company. Reactivation encouraging continued use of online channels from customers that have passed, for example, had online or home shopping service, buys the service, but has now stopped. This may be driven by setting targets for% active customers. Customer knowledge (familiarity) learning more about the customer through profiling and monitoring of behavior. 2. Online value proposition strategy: It defines the value proposal for the acquisition and retention, engage with customers is online. Close communicative and promotional incentives which use to encourage trial. Program also defines the value creation through time for example, white papers are available for example monthly or seasonal sales promotions made. 3. Online has targeted range strategy. Objective: Communicate with relevant online audiences to achieve communication goals. The communications typically include: building brand awareness and favorability build impulsive online purchase, growing offline purchase intent, list or migrating existing customers to online channels. Focus: New customer acquisition: Communication strategy with selected sections of online customers through media buying, PR, is to sending e-mail, viral campaigns and sponsorship or partnership arrangements. Driven by goals of the online audience is share and number of visitors placed in different sections. The strategy may involve: A. To drive visitors to the company office B. To achieves brand awareness and interactions on third sites. C. Building brand awareness, favorability and purchase intent on third may be a more effective strategy for low participation FMCG brands, where it will be difficult to encourage visitors to the site. D. Offline has targeted range strategy. Encourage Target: Potential customers who use online channels that Visit site and performed where relevant. Focus: New customer acquisition and migration of existing customers online. Strategy to communicate with selected customers, divide by offline direct marketing, media buying, PR and sponsorship, driven by goals of the online audience share and number of visitors placed in different sections. E. Offline Sales Impact Objective Strategy: Use on-line communications, sales achieved by offline channels. Focus: Achieving sales off-line (new or existing customers may be defined) strategy, such as on-line communications through the website and the e-mail offline sales i.e. influenced by phone, mail or in-shop can. F. Online Sales Efficiency Strategy Objective: Job visitors turn to buy Focus: Achievement sales online (may encourage new or existing customers to be) For transactional e-commerce jobs, a strategy that point visitors to purchase online mercantile, promotions, etc. For other types of agencies multiplying conversion factors leads. As part of this strategy options to convert visitors to action, exploring reduce (or attribution installments) is, i.e. first-time buyer promotions, job design improvements, website and landing page optimization. Triggered event, has e-mails are used automatically to convert potential sales to sales. Introduction: Although cost in retail banking in Europe is confronted with quite similar challenges and changes that are changing responses considerable. 1. This shows the changes in the strategic orientation: Which are apart from walking organization structures by individual banks and different characteristics of national markets? The operating authority and the capitalization of banks play an important role in the selection of a suitable banking strategy. Country-specific factors include customer benefits, the degree of competition and informal legal framework, among other things, a. This article focuses on retail banking strategies. The emphasis is on retail banking in the broadest sense of the word. In fact, many banks have re-discovered in the retail cost, which pays for the collapse, charges of operating and investing activities and the fall in stock prices over the last few years. In section two we begin with a brief summary of known trends in banking. Sections three to four focuses on domestic and international banking strategies, respectively. Both sections have the same statement. The first part describes the retail banking strategies in general. The second part of the business with strategic positioning of the Rabobank Group and explains how Rabobank Group with these general trends and challenges overcome. 2. General trends in European banking Which will be depositing the Europeans who pays the countryside, continue to experience dramatic change over the next few years (see McDonald. Trends affecting the banking industry include privatization, regulation and supervision, demographic factors, a technological innovation yet the EMU and the importance of propagating sustainable banking. The privatization of banks is high on the agenda in France, Germany and Italy. As the influence of government relations in competitive weight loss financial sector, and in the banking industry in particular, is experiencing significant change. Developments in regulation and supervision affect the banking industry through various Channels. It was not until deregulation of the financial sector will continue to eat away the barriers that deny access to the market for new suppliers of financial products. On the other hand, we see an increase in national legislation, particularly in the area of consumer protection. Regarding supervision, the new BIS capital adequacy rules, tremendous impact on the all banking business have. The combination of an aging population in Europe and financial constraints on state pensions will be a surge in filling retirement benefit plans to produce. These various developments are the implications for traditional forms of saving and, therefore, for the financing activities of banks have. In this respect, an analyst strong growth among institutional investors, including pension schemes before. 1. Does German bank Research for an analysis of banking strategies in European countries. 2. Argue that technological developments are fundamentally changing the cost structure, output mix and distribution channels of banks. Actually, he goes too far say that the developments in information technology the most fundamental force for change in the financial sector. Those procedures for deeper and more liquid markets resulting from EMU main euro will continue for some time. These will increasingly cheaper and easier for medium and large corporate do, raise money directly in these markets instead of borrowing from banks. Finally, the growing importance is sustainable banking is a tendency that can not be denied. Banks will judge on their apparent social and selected environmental responsibility by customers and investors. 3. All these driving forces behind the structural changes in the Europeans, pays the industry not only has an independent effect on the structure of the market, but also acts on each other and thus enhance can. These factors include far-reaching implications for the market structure, the characteristics, such as: concentration, capacity, competition, efficiency and profitability. There is competition among banks but also between banks and other things, the new financial intermediaries to be strengthened. 4. Internal strategy of costs in retail banking. This section describes strategies in general. The strategic vision and the election of the Rabobank Group are discussed in section 3.2. 3.1 Inside strategic options, strategies Deposit, improve performance, and grow in domestic markets, can in three Main categories are divided: To distinguish A. Cost reduction B. Income growth or organic C. Associations, and acquisitions and cost reduction frets A. Different costs, the strategies can reduce as regular as thin down, multi channeling, and outside-in and co-sourcing. Thin down refer to the assessments of banks of ways to improve their internal cost structure, and to increase efficiency. This takes place when economic conditions are unfavorable, and happens every few years. New elections are on priorities and the bands of the working staff is close been investigated by the bank. Other companies, banks tend to grow fat in prosperous times, is usually compensated for in an economic downturn. An additional driver for cost reduction is the current trend of changing distribution channels that are caused by ICT innovations. Banks will be forced to invest heavily in ICT to stay competitive. Most banks now use a multiple approach in guiding the distribution of their products and the maintenance of their customers. Use branches, telephone, ATM and Internet all at once. The public has a massive shot to the new (direct) channels, which have r educed the number of visits to the bank itself, the development of customer and a blueprint for the future. This change provides customers preferred a great opportunity to reduce the cost of relatively expensive branch network to. Many banks are therefore currently re-examining their distribution processes. However, ICT investments are high and therefore it is increasingly important for banks to organize their back offices in the most effective way. Sufficient scale to reduce unit, or transaction costs are the key. Banks can choose from several strategies to optimize their back office activities: co-sourcing, in sourcing to stock and white labeling off. Co-sourcing is the caterer of back office platform with another bank. In sourcing means the back office operations for other parties running in order to realize sufficient scale. Outsourcing is the order of activities and buying them back from other companies. White Label states the production of products for others, mostly non-financial parties without a label. 5. within organizations, can set up to scale economies of shared customer service centers are met. Shared customer centers show the interlocking of back office operations of several subsidiaries. They can be seen as an internal coor in sourcing initiatives. 6. This strategy is described under the income increases, the strategies. Technically speaking depend, is the preferred strategy Art sourcing mainly on the shape of cost curves for a certain product, the position of the bank on that curve, and the price of the option. 7. There are three hypothetical cost curves from the shape of the curves may differ for different products, because the relationship between fixed and Variablekosten varies per product. The curves do not necessarily show a continuous downward slope with wax volumes, since likely at some point need new investments to be treated, propagation, characterized scale. Theoretically, therefore, can lead insourcing, intuitive results counter: multiplying unit cost. The position of the cost curves can also differ between countries, which are the main driver behind the current trend of outsourcing ICT activities to low wage countries such as India. Expect 2 Hypothetical devel Strategies to Gain New Customers via Internet Banking Strategies to Gain New Customers via Internet Banking 1. Introduction It includes the following topics: a. A clear statement of the purpose of the thesis b. Reasons for the study c. Statement of problems d. Purpose of the study a. The purpose of the thesis: If students have to write their M.B.A theses, which make a large number of significant errors, this is the main reason why their projects return for audit. Disappointed and falls, they need to proofread and to work for their dissertations. It has taken so much time for them to write their dissertations, and now they should start from the exact beginning. I shall show you how to avoid failure in the basic thesis and is, as you know about this failure. The most important thing about the dissertation writing is that you should understand clearly the purpose of the letter. The main purpose of writing of a dissertation is to provide a student with an opportunity to discover something new in the field of investigation. If the student can lead a deep, wise and profound Research, and can draw a clear conclusion about his / her research with any discoveries that present in the final dissertation, he reached the end. One more important thing is to writing a thesis that you should know about th e latest discoveries in the field of investigation. That purpose, writing a dissertation, can be achieved through lectures and analysis of relevant sources thesis. A student should be aware of the position of the writer and should appreciate the critical position. There is no doubt that you will succeed in your dissertation, if you know the main purpose of writing a dissertation, which will be presented by me. Apply for M.B.A dissertation to get a piece of good advice. M.B.A dissertation is always willing to help you. For many courses forms part of a dissertation is to complete study for a degree. For some courses it is linked with work experience. It provides you with an opportunity to take a piece of individual research work and to really examine an aspect of the theme that you are studying closely. b. Reasons for the investigation: There are opportunities for the effective use of the Internet with regard to the banking industry. It is shown that may cause the appropriate application of todays cutting-edge technology at a significant competitive advantage for banks. This is illustrated by a scenario that focuses on the potentials of advising on the Internet. For many consumers, electronic banking means 24-hour access to redeem with an automated counter machine (ATMS), or direct deposit of paychecks for the checking or savings accounts. But electronic banking now involved many different types of negotiations. Electronic banking, also known as electronic funds transfer (EFT), uses computer and electronic technology as a replacement for paper checks and other negotiations. EFTS is initiated through devices like cards or codes that you can, or that you authorize to accesses your account. Many financial institutions use ATM or debit cards and personal identification numbers (NEEDLES) for this purpose. One uses other forms of payment cards such as those that require the most, your signature or a check. The federal Electronic Fund Transfer Act (EFT Act) covers some electronic consumer negotiations. Although Internet banking has been widely adopted in developed countries, there is a group of customers resisting the services. In other words, Internet banking, although proven to be a successful innovation is not yet adopted by the laggards have become, and therefore have all the expectations of banks did not hit. Therefore, the purpose of dissertation is to identify the reasons for the sales resistance to Internet banking. The special interest is to explore resistance among those who pay a customer who already has valid contracts for Internet, but preferably pays, pay their bills through ATMs. The goal is to identify the characteristics that generate resistance to Internet banking and their connections to values of individuals. To achieve the objective, 30 Finnish bank customers have used the detail ed Central finished interviewing approach and the laddering interviewing process. c. Statement of problems: To develop strategies for banks is to get people to pay online which was drawn a sample of 369 consumers from two universities in Kwazulu-Natal. Universities were chosen because they are an untapped e-commerce market segment. Workers at universities fit the profile of typical Internet users. Data were collected a used tissue based on survey. Statistical analysis has revealed that more men have used Internet banking than females. Automated telling machines custom was far greater than Internet banking usage. A large percentage of Internet bankers have used the service for burying account transfers and balance test / statements. Safety was the main issue for not paying in-line. Potential customers who have wanted guaranteed safety and loyalty rewards to get them to pay online. Internet banking has the potential to grow among tertiary institution workers. Some of the problems are explained below: Negotiation / Farms Explorers Risk Negotiation / edited risk arises holdings of dizziness, the error, system interruption, or other unexpected events that result in the inability of the institution to provide products or services. This risk exists in every product and service offered. The amount of the negotiated risk is influenced by the structure of the processing environment of the institution, including the types of services offered and the complexity of procedures and supporting technology. Credit Risk In general, the credit risk of a financial institution to mere fact not equal, that a loan will be produced by an e-banking channel. However, management should consider providing an effective management information systems, including assuring the performance of portfolios produced bear pursued through e-banking channels. LIQUIDITY, INTEREST RATE, PRICE / MARKET RISKS The Funding and investment-related risks could increase with the e-banking initiatives of an institution that depends on the volatility and judgmental of the acquired deposits. The Internet provides institutions with the ability to bring to the global market their products and services. On Internet-based advertising programs can effectively yield-focused investors with potentially high-adapted resulting deposits. But Internet-produced deposits have the potential to attract customers, which may focus exclusively on rates, and a source of funding with risk characteristics that are similar to deposits has provided care. An institution may, by this potential volatility and its extensive geographical reach agreement and deposit account control to open the practice of personal meetings and involve the exchange of paper correspondence is expected. COMPLIANCE / LEGAL RISK Compliance and legal issues arising from the rapid growth in usage of e-banking is based, and the differences between electronic and paper methods. E-banking is essentially a new delivery channel where the laws and rules that may govern the electronic delivery of certain financial institution products or services to be ambiguous or even developing. Governing laws and regulations, consumers bargaining, require specific types of disclosures, notes, recordings or tours of conditions. These conditions also apply to e-banking and federal banking agencies continue to update consumer laws and regulations, the impact of electronic banking and online customer relationships to reflect. STRATEGIC RISK A committee should understand the financial institution and manage the risks that are associated with e-banking services and the emerging risk management costs against the potential return on investment-bank Offered in essential services evaluated. Poor e-banking planning and investment decisions are to increase the strategic risk of a financial institution. Early adopters of the new e-banking services can be as forerunners who may expect to establish the needs of their customers, but by then incur higher costs and increased complexity in their decision. REPUTATION RISK One institution, e-banking services to offer, especially the more complex transactional services and significant increases in its level of reputation risk make risked. Some of the inputs, which e-banking affect the reputation of an institution may include, loss of confidence due to unauthorized activity on customer accounts disclosure or theft of confidential customer information to unauthorized parties(e.g. hackers), failure to marketing requirements, supply, failure to provide reliable service on the basis of the frequency, or duration of service interruption, customer complaints about the difficulty in e-banking practices and the inability of essential services desk to resolve problems, and confusion between services that are provided by the financial institution and the services which has been supplied by other businesses, which has been linked from the site. d. Purpose of Study E-Commerce revolutionized the way business is headed. New business models to replace outdated and organizations to think of business processes and customer relationship management strategies drafts. Banks are no exception to this transformation. This study examines the views of bankers on providing banking services to help customers use the tissue. Specifically, it speaks expenditure, such as the strategic need for Internet banking, its effect on client-bank relationships, and the experiences of customers in internet banking. Advantages of internet banking to banks I. Cost savings Orr (1999) states, the electronic processing dramatically reduce the cost per procedure, according DiDio (1998), the average transaction cost at a full service bank about $ 1.07. It reduced to $ 0.27 an ATMS and falls to a penny if the same transaction is conducted on the fabric. Also, there are opportunities for banks to hand over customer invoices electronically. The cost to deliver invoices to be electronically much lower than when the bill was in paper form, which has been delivered through the mail. Irvine (1999) states, the electronic bill presentation costs 40% less than paper delivery. These cost savings can offer customer pays, and similar reduced costs of the banking system and still provides effective and differentiated services. II. Loyal customers Loyal customers have in a new study that was conducted by Forrester Research, 61% of respondents claimed that if their banks offered financial services that they wanted, they would prefer the service of the Bank use. With this knowledge of the Offering consumers interest in mind to move banks, a hub of financial services including bill presentation and payment, financial planning, estate planning, insurance, loans, and brokerage services. The Internet allows for these converging financial services not previously available in one central location. III. Offer additional services Do you offer additional services as mentioned above, to move many banks to offer customers a financial portal? This portal concept offers banks a new role in the business of serving customers. Simply an Internet presence has not supplied one income stream banks. However, by offering a wide array of products and services that can benefit from internet banking integration. By creating financial portal where consumers can manage a wide range of financial activities, such as stocks and mortgages, banks can benefit from offering Internet capabilities to help customers (Wah, 1999). IV. Internet Profit Generation E-commerce, if properly integrated into existing banking operations can lead to significant cost savings and higher profitability. Find cost savings due to automate customer negotiations, such as fund transfers, payments, account balance inquiries etc. Strategic alliances with insurance companies, mortgage companies and stock brokerage firms can lead to additional business opportunities that will otherwise go unfulfilled. In addition, banks can retain customers more effectively if offering services, the value-addition are. High-profit customers, which some studies suggest that entice the demographic of internet banking customers. Wells Fargo Bank online customers have an annual median income of $ 75,000 with higher education levels than the average wells Fargo customer (Hoffman, 1999a). Also this group of customers is more profitable than the bricks-and-mortar counterparts. They generate 50% more income than the average wells Fargo customer, holds a 20% increase in balance, yet uses 50% product, and its wear rate is 50% of the total wear rate. Furthermore, on average, it costs 14% less compared to those customers bricks-and-mortar customers (Time well and Kung, wait 1999). Advantages of internet banking to consumers A. Cost savings Cyberspace is cheaper to operate than brick and mortar structure, and this cost advantage can often be further passed to consumers. The Internet Banking cost structure allows consumers to receive cost savings, and financial benefits for depositing online. A comparison of the (e-banking) and depositing one (parent bank a brick and mortar bank) offers an illustration of this point. For checking accounts Wingspan offers an interest rate of 4.5% interest, which is compared, one1%deposit.It also offers more options begins in the mortgage and insurance, with 60 loaning companies and 15 insurance salesmen. It also offers customers an advantage over to his parent in the field of electronic bill payment, which offers the service for no extra charge, while depositing, one invites $ 4.95 per month (, 1999). B. Access to additional services On Basic transactional web sites allows customers to check account adjustments, possession and new banking statements. Systems that allow customers to initiate negotiations on-line, such as transferring money between accounts or making payments, provides customers additional benefits. These elevated sites allow customers to pay bills to request and review loans and mortgages, credit cards and checking accounts. The financial institutions that offer extensive online services, well, are set to be a leader (Hickman, 1999). By offering this great umbrella of the service trust of one who pays the institution, these companies can save a larger share of the financial transaction from a customer. C. A good shopping stop: Banks, adds real time loan applications, added the ability to make IRA investments, the opportunity to trade shares through their websites. The tendency for flocking that is pays predicted to shape the future of Internet banking on. This concept of one-stop shopping is convenient and leads to more satisfied customers. 2. Literature review In literature review I shall discuss the following: a) Critical review of the literature as Use of relevant literature b) Evidence of understanding the ideas expressed c) Develop a critical focus Critical Review of the literature: Paying online or Internet offers consumers and business like the convenience of managing banking and financial responsibilities of home A. Online banking can also be a lifeline for those who can not leave his house, or may live in rural areas where access can be restricted to banks. To be able to check your bank, savings and justify Digital Banking customers have a range of internet banks have to meet those needs to ensure customer loyalty. Consequently, change Internet banking services in general, and on finding feedback paid online services are important to this book. Our investigations of online banks allow you to compare internet banks and to find the best service that is available with investigations of Lloyd internet banking, a paid online, a HSBC and Barclays internet charges among others. If you are Internet banking, please send us your internet, the review and makes known repaying us your thoughts and experiences of the personal Internet banking INTERNET BANKING SERVICES AND FEATURES i. Checking your balance and statements online ii. Fund Transfers iii. Bill Payments iv. Managing savings and current account v. Cards service vi. Order cheque and books request vii. Please ask for stop cheque payments viii. Fixed Deposit accommodation ix. Requested by the Statement Internet distribution strategy decisions These are the key strategic decisions for e-marketing with strategic choices for traditional marketing. They engage in selective target customer groups and giving, how to deliver value to these groups. Segmentation that aim is to have differentiation and positioning of the entire key to effective digital marketing; the main thrust of the e-marketing strategy is takes decisions on the selective targeting of client groups and different forms of value delivery for online channels. It is a similar issue with e-buyer strategies see link at the footer of the article. In an e-marketing context, we can say: a. E-marketing strategy is a channel strategy. b. Specific e-marketing objectives must be set adoption rate of e-channels have been compared to other channels for different audiences. c. E-channel strategies thrive on creating a different value for all parties to a negotiated. d. But E-channel does not exist in isolation, so we still need to manage channel integration, and acknowledges that the adoption of e-channels will not be suitable for all products or services or generates sufficient value for all partners. Thus E-marketing strategy is defined as we should: a) Communicate the benefits of using e-channel. b) Guide Put priority on public or partners for e-channel adoption of third targeted. Set priority products and has sold through e-channel purchased. c) Achieve our goals through e-channel tactics for online customer acquisition, conversion (conspiracy) and retention. A strategic option exists to replicate offline segmentation, which aims at a differentiated manner, and in the online channels. While this is relatively easy to run the company will likely lose market share, compared with more nimble competitors who modify their approach to online channels. An example of a strategy makes no grocery shopping, where some pet shops have released to all parts of the country or not, not providing the service in general. These supermarkets will lose customers to the most enthusiastic adopters of online channels, such as Tesco and Sainsbury; the victory will be difficult to be back sides in future. Segmentation / strategy aimed at company online customers have different demographic characteristics, needs and offline behavior to its customers. It follows that different approaches may be required to segmentation, and specific sectors may be choosy need to be targeted. The manner / the online product differentiation strategy competitors and service offerings are often different in the online environment. Develop a suitable online value proposition is as below describe an important aspect of this strategy. Has many examples of online information is based on the lower costs achieved distinction in and retaining online customers, which are then passed to customers. Examples include: Retailers offering lower prices online. For example Tesco (price promotions on selected products), Comet (discounted when compared to in store on some products) Lower cost airlines offers flights to online bookings. Examples: easy Jet, Ryan air, BA. Financial services firms offering higher interest rates on savings products, its lower interest rates on credit products such as credit cards and loans. Examples: Nationally, federal and Leicester. Mobile phone network provider or Utilities, the lower cost of fares or discounts offered for customer accounts that are managed online paperless billing. Examples: O2, British Gas. Other options for differentiation are available on-line for companies where their products are not suitable for sale online, such as high value or complex products or FMCG brands sold by retailers. These companies may use online to add the brand or the product value by provide additional value services or different types of experience. 1. Online CRM strategy: It will focus on various aspects of the customer life cycle for online customers in terms of: Acquisitions Strategies, attract new customers to a company, and existing customers about online channels, to migrate. Separate targets should be set for each. Retention using online channels proliferate, retention, and value of the customer company. Reactivation encouraging continued use of online channels from customers that have passed, for example, had online or home shopping service, buys the service, but has now stopped. This may be driven by setting targets for% active customers. Customer knowledge (familiarity) learning more about the customer through profiling and monitoring of behavior. 2. Online value proposition strategy: It defines the value proposal for the acquisition and retention, engage with customers is online. Close communicative and promotional incentives which use to encourage trial. Program also defines the value creation through time for example, white papers are available for example monthly or seasonal sales promotions made. 3. Online has targeted range strategy. Objective: Communicate with relevant online audiences to achieve communication goals. The communications typically include: building brand awareness and favorability build impulsive online purchase, growing offline purchase intent, list or migrating existing customers to online channels. Focus: New customer acquisition: Communication strategy with selected sections of online customers through media buying, PR, is to sending e-mail, viral campaigns and sponsorship or partnership arrangements. Driven by goals of the online audience is share and number of visitors placed in different sections. The strategy may involve: A. To drive visitors to the company office B. To achieves brand awareness and interactions on third sites. C. Building brand awareness, favorability and purchase intent on third may be a more effective strategy for low participation FMCG brands, where it will be difficult to encourage visitors to the site. D. Offline has targeted range strategy. Encourage Target: Potential customers who use online channels that Visit site and performed where relevant. Focus: New customer acquisition and migration of existing customers online. Strategy to communicate with selected customers, divide by offline direct marketing, media buying, PR and sponsorship, driven by goals of the online audience share and number of visitors placed in different sections. E. Offline Sales Impact Objective Strategy: Use on-line communications, sales achieved by offline channels. Focus: Achieving sales off-line (new or existing customers may be defined) strategy, such as on-line communications through the website and the e-mail offline sales i.e. influenced by phone, mail or in-shop can. F. Online Sales Efficiency Strategy Objective: Job visitors turn to buy Focus: Achievement sales online (may encourage new or existing customers to be) For transactional e-commerce jobs, a strategy that point visitors to purchase online mercantile, promotions, etc. For other types of agencies multiplying conversion factors leads. As part of this strategy options to convert visitors to action, exploring reduce (or attribution installments) is, i.e. first-time buyer promotions, job design improvements, website and landing page optimization. Triggered event, has e-mails are used automatically to convert potential sales to sales. Introduction: Although cost in retail banking in Europe is confronted with quite similar challenges and changes that are changing responses considerable. 1. This shows the changes in the strategic orientation: Which are apart from walking organization structures by individual banks and different characteristics of national markets? The operating authority and the capitalization of banks play an important role in the selection of a suitable banking strategy. Country-specific factors include customer benefits, the degree of competition and informal legal framework, among other things, a. This article focuses on retail banking strategies. The emphasis is on retail banking in the broadest sense of the word. In fact, many banks have re-discovered in the retail cost, which pays for the collapse, charges of operating and investing activities and the fall in stock prices over the last few years. In section two we begin with a brief summary of known trends in banking. Sections three to four focuses on domestic and international banking strategies, respectively. Both sections have the same statement. The first part describes the retail banking strategies in general. The second part of the business with strategic positioning of the Rabobank Group and explains how Rabobank Group with these general trends and challenges overcome. 2. General trends in European banking Which will be depositing the Europeans who pays the countryside, continue to experience dramatic change over the next few years (see McDonald. Trends affecting the banking industry include privatization, regulation and supervision, demographic factors, a technological innovation yet the EMU and the importance of propagating sustainable banking. The privatization of banks is high on the agenda in France, Germany and Italy. As the influence of government relations in competitive weight loss financial sector, and in the banking industry in particular, is experiencing significant change. Developments in regulation and supervision affect the banking industry through various Channels. It was not until deregulation of the financial sector will continue to eat away the barriers that deny access to the market for new suppliers of financial products. On the other hand, we see an increase in national legislation, particularly in the area of consumer protection. Regarding supervision, the new BIS capital adequacy rules, tremendous impact on the all banking business have. The combination of an aging population in Europe and financial constraints on state pensions will be a surge in filling retirement benefit plans to produce. These various developments are the implications for traditional forms of saving and, therefore, for the financing activities of banks have. In this respect, an analyst strong growth among institutional investors, including pension schemes before. 1. Does German bank Research for an analysis of banking strategies in European countries. 2. Argue that technological developments are fundamentally changing the cost structure, output mix and distribution channels of banks. Actually, he goes too far say that the developments in information technology the most fundamental force for change in the financial sector. Those procedures for deeper and more liquid markets resulting from EMU main euro will continue for some time. These will increasingly cheaper and easier for medium and large corporate do, raise money directly in these markets instead of borrowing from banks. Finally, the growing importance is sustainable banking is a tendency that can not be denied. Banks will judge on their apparent social and selected environmental responsibility by customers and investors. 3. All these driving forces behind the structural changes in the Europeans, pays the industry not only has an independent effect on the structure of the market, but also acts on each other and thus enhance can. These factors include far-reaching implications for the market structure, the characteristics, such as: concentration, capacity, competition, efficiency and profitability. There is competition among banks but also between banks and other things, the new financial intermediaries to be strengthened. 4. Internal strategy of costs in retail banking. This section describes strategies in general. The strategic vision and the election of the Rabobank Group are discussed in section 3.2. 3.1 Inside strategic options, strategies Deposit, improve performance, and grow in domestic markets, can in three Main categories are divided: To distinguish A. Cost reduction B. Income growth or organic C. Associations, and acquisitions and cost reduction frets A. Different costs, the strategies can reduce as regular as thin down, multi channeling, and outside-in and co-sourcing. Thin down refer to the assessments of banks of ways to improve their internal cost structure, and to increase efficiency. This takes place when economic conditions are unfavorable, and happens every few years. New elections are on priorities and the bands of the working staff is close been investigated by the bank. Other companies, banks tend to grow fat in prosperous times, is usually compensated for in an economic downturn. An additional driver for cost reduction is the current trend of changing distribution channels that are caused by ICT innovations. Banks will be forced to invest heavily in ICT to stay competitive. Most banks now use a multiple approach in guiding the distribution of their products and the maintenance of their customers. Use branches, telephone, ATM and Internet all at once. The public has a massive shot to the new (direct) channels, which have r educed the number of visits to the bank itself, the development of customer and a blueprint for the future. This change provides customers preferred a great opportunity to reduce the cost of relatively expensive branch network to. Many banks are therefore currently re-examining their distribution processes. However, ICT investments are high and therefore it is increasingly important for banks to organize their back offices in the most effective way. Sufficient scale to reduce unit, or transaction costs are the key. Banks can choose from several strategies to optimize their back office activities: co-sourcing, in sourcing to stock and white labeling off. Co-sourcing is the caterer of back office platform with another bank. In sourcing means the back office operations for other parties running in order to realize sufficient scale. Outsourcing is the order of activities and buying them back from other companies. White Label states the production of products for others, mostly non-financial parties without a label. 5. within organizations, can set up to scale economies of shared customer service centers are met. Shared customer centers show the interlocking of back office operations of several subsidiaries. They can be seen as an internal coor in sourcing initiatives. 6. This strategy is described under the income increases, the strategies. Technically speaking depend, is the preferred strategy Art sourcing mainly on the shape of cost curves for a certain product, the position of the bank on that curve, and the price of the option. 7. There are three hypothetical cost curves from the shape of the curves may differ for different products, because the relationship between fixed and Variablekosten varies per product. The curves do not necessarily show a continuous downward slope with wax volumes, since likely at some point need new investments to be treated, propagation, characterized scale. Theoretically, therefore, can lead insourcing, intuitive results counter: multiplying unit cost. The position of the cost curves can also differ between countries, which are the main driver behind the current trend of outsourcing ICT activities to low wage countries such as India. Expect 2 Hypothetical devel